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Posted on August 27th, 2009 by Victoria Ronco

Hi everyone,
We wanted to let you all know that it has just come to our attention that some people using the site are experiencing a problem that inhibits  making a contribution to dream gifts if you are using the browser Internet Explorer 7 (IE7). We’re working on fixing it as quickly as possible.  We know how important it is to all our Dreamers & Contributors that they can give & receive seamlessly.

We’ll post again the minute it’s fixed but it may take a day or so. Please bear with us. In the meantime, we have a couple of work around  solutions to the problem.

1/If you have access to another web browser, we recommend using Firefox to navigate our website & contribute to your chosen Dream Gifts. We have tested Firefox and there are no bugs or problems with it.

If you don’t know which browser you are using, usually under the “help” tab you will see an “about”, which will tell you the name of your browser & the version.

2/If using Firefox (or any browser other than IE7) is not an available option,  we have another solution for the short term. Please call Victoria in Vancouver at +1-778.991.5842 anytime, or email feedback (a) dreambank.org with your phone number and we’d be happy to call you and make the contribution on your behalf.

Of course please contact us as above if you need any further help with anything.

We apologize for the inconvenience & hope you’ll keep dreaming with us!

Sincerely,

The DreamBank Team

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